Project Notes

SquirrelBox is an easy-to-manage subscription service for people with ADHD that delivers items, tools, and inspiration to help them manage symptoms and live a happier and more fulfilled life.

Voice Notes

Supportive, cooperative, and witty. (per style guide)

Scenario

Erin (user persona), recently diagnosed with ADHD, has signed up for a subscription with SquirrelBox. She is overwhelmed by the idea of having more stuff get shipped to her that month, so she wants to skip that month’s box.

Requirements

Help members navigate their way through to cancel their subscription while adding minimal friction.

Skipping a SquirrelBox shipment

The user will see the current subscriptions screen when they go to their account details. When they click “Manage subscription” next to that product listing, they can skip the next box with one click.

View on Miro

Copy Table: Skip a box confirmation

Mockup: Skip a box confirmation

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Copy Table: Skip a box updated subscription details page

Mockup: Skip a box updated subscription details page

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